Privacy policy

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The Furniture Row ("we", "us") operates thefurniturerow.com. This policy explains what personal information we collect, how we use it, and your choices. We are committed to safeguarding your private information online.

1. Information We Collect

  • Order information — name, email, shipping address, phone, and payment details processed securely by Shopify at checkout.
  • Account information — if you create an account, we store your profile and order history.
  • Communications — messages you send via email or our contact form.
  • Marketing — email address if you subscribe to our newsletter (you can unsubscribe anytime).
  • Analytics — basic site usage data via cookies and similar technologies.

2. How We Use Information

  • Process and fulfill orders, including shipping and customer support.
  • Send order confirmations, shipping updates, and respond to inquiries.
  • Send marketing emails when you opt in (you may opt out at any time).
  • Improve our website, products, and customer experience.
  • Comply with legal obligations and prevent fraud.

3. Sharing Your Personal Data

We do not sell your personal information. We share data only with service providers who help us operate the store (e.g., Shopify for hosting and payments, shipping carriers for delivery) and when required by law.

4. Cookies

We use cookies for essential site functions, analytics, and marketing. You can control cookies through your browser settings. California residents may use our Privacy Choices page for additional opt-out options.

5. Data Retention

We retain order and account information as long as needed to provide services, comply with law, and resolve disputes.

6. Your Rights

Depending on your location, you may request access, correction, or deletion of your personal information. Contact us at info@thefurniturerow.com or visit Privacy Choices.

7. Children

Our store is not intended for children under 13. We do not knowingly collect information from children.

8. Changes

We may update this policy from time to time. Changes are effective when posted on this page.

Contact

Questions about privacy? Email info@thefurniturerow.com or visit our Contact page.