Contact
We are happy to help with orders, product questions, delivery, and returns. Use the contact form below or email us at info@thefurniturerow.com.
1. Contact Form
Our secure form sends your message directly to our support team. You can also reach us by email if you prefer.
2. Email
3. Phone
Mon–Fri business hours (China Standard Time). Leave a message and we will call back.
4. Business Address
613, 2nd Building, 281th Longtai Road, Houjie Town, Dongguan, Guangdong 523000, China
5. Response Time
We aim to reply within 1–2 business days. Messages received on weekends or U.S. holidays are answered on the next business day.
6. Before You Write
Please include your order number (if applicable), the product name or link, and a brief description of your question. For damage claims, describe the issue in your message and mention that photos are available upon request.
7. Helpful Links
- FAQ — common questions about ordering and delivery
- Shipping & Delivery — timelines and delivery options
- Returns & Exchanges — how to start a return
- Privacy Policy — how we handle your information
8. Privacy Requests
California residents and others with privacy rights may also use our Privacy Choices page.
Send us a message below. Fields marked with your email are required. We reply within 1–2 business days.