The Furniture Row
Shipping Policy
1. Our delivery range
Our scope of delivery is the mainland of the United States, we cann’t delivery to overseas islands.
Note: not included PR, AK, HI, GU, AA, AE, AP.
2.How long can I receive my order?
After you pay, we need 2-3 days for delivery preparation.
Usually, we deliver the goods through Ups or FedEx, and the transportation time is about 4-15 working days.
3. Freight
We have set the freight according to different products. When you check out, you will see the freight of the products.
4. How to track my orders?
When we shipped out, I will send you an email with tracking number, so please make sure to provide the correct email.
The courier may call you when it is unable to deliver. Please provide the correct phone number.
5. About product tax
Our products already include all taxes, and buyers don’t need to pay extra taxes.
6. Can I change my delivery address?
Please contact us by email within 12 hours after you place your order. The delivery address cannot be changed after 12 hours.
If you have any questions, please email me: info@thefurniturerow.com
How to Claim
The decision to repair, replace or provide a store credit for the retail price of a product under warranty shall be taken by thefurniturerow. For most cases, to proceed with a claim, please contact us directly by e-mail at info@thefurniturerow.com.
For warranty services provided by Thefurniturerow.com, please include the following information in your email:
✔The order number of the product.
✔The channel you purchased the product.
✔A picture/video clip of the product, showing the issue.
✔A description of the product issue.
See more Returns & Exchanges