← Help center
← Contact us
How can I cancel my order?
If you wish to cancel your order before it ships, please contact our customer service team directly email: firstname.lastname@example.org（Let us know in 48 hours）. Our team will make the necessary changes to your order for you. However, once an item has been shipped we are not able to process the cancellation.You need to reject the package when the carrier attempts the delivery. Your refund will be issued the moment we are able confirm the pickup refusal in the tracking information.
Your refund Only the payment for products is included, excluding the freight already paid